Small Business News For February

The United States Department of Labor said last week that claims for unemployment benefits fell by 14,000.  That means that the unemployment benefits claims in the United States fell down more than 8% from last year. The unemployment rate is 4.7 and according to economists that can be considered full employment, making it a nine-year low in the United States.

For more about this and other news, follow the links below.


Small Business Ombudsman ‘fed up’ with banks refusing to change their ways

Australian banks have plenty of critics, and now they can add the Small Business Ombudsman to that list.
Kate Carnell, who has authored a report released today into banking practices, has found lenders are not being fair when they enter into contracts with small and medium-sized businesses.

“Across the board the contracts that were in place between banks and small businesses [were] simply unfair,” she told AM.

“Banks have all the power and the small businesses have no power at all and there need to be some change.”

The ombudsman’s report into banking practices has been released today by the Government.

It found that there is an unequal relationship between the banks and small and medium-sized businesses that borrow from them.


Local restaurants joining the coalition of Small Business United Against Hate

Mike Sherwood of Pizza Nea calls it “coming out of the closet for caring.”

Small business owners have a conundrum that cuts both ways: They don’t have the money or the clout to change laws or legislation the way big business does. All they have are their voices. But if they use their voices, certain customers could turn against them.

“It’s a big risk,” says Sherwood, who came out as proudly anti-Trump on his business social media pages early and often. “Minnesota is 50/50 [politically].”

But, as another small business owner put it in a grassroots meeting on Tuesday night, “Sometimes you just have to do what’s right.”

John Sugimura owns PinkU, the modern sushi restaurant that recently opened in northeast Minneapolis. He chose the name, which means “pink” in Japanese, because in that language, it also has connotations of “peace” and “democracy.” He wanted to always gently remind himself of where he came from. Sugimura is a longtime social advocate and activist, but his recent conversion to restaurant owner has taken him out of his usual circles.


Hiring Rebound at Small Businesses in January, ADP Says

HIRING REBOUND: Small businesses more than tripled their number of new jobs in January, adding 62,000, according to payroll provider ADP. That’s up from 18,000 in December, and in line with the average of more than 62,000 per month in 2016. ADP counted the number of jobs at its small business customers, those with up to 49 staffers.

Small businesses were part of an overall trend of stronger job growth last month. ADP reported that businesses of all sizes added 246,000 jobs last month, up from December’s 151,000.

WHAT IT MEANS: The figures suggest that employers are hiring again after scaling back their payroll expansion in the second half of last year. The arrival of the Trump administration, which was welcomed by many small business owners, may have encouraged them to take some more of the risks they’ve been avoiding since the recession, including expanding their staffs. Many owners have said in surveys they’re not willing to hire unless their revenue is strong enough to justify the added expense.

WHAT ELSE TO LOOK FOR: Employment reports later this week from the National Federation of Independent Business and the Labor Department will give different perspectives on job growth, but will nonetheless help reveal owners’ sentiment about their companies and the economy. The NFIB surveys its members, while the government report will look at hiring across the private sector. It will not break out figures by company size.


 

Business News For The New Year

For many small business owners, the new year brings new challenges, but also many fantastic opportunities for their business.  Many small business owners reflect on the opportunities they had, and let them passed.  Was marketing their business effective this year?  Were the products and promotion adequate? Looking back at 2016, many businesses are already making changes, and preparing for the new year.  If you are one of those businesses, we wish you luck and hope all the goals for 2017 come your way.  Happy Holidays!


Cures Act: Small Business Provision Gives Employers More Health Plan Options

Small business owners will ring in the New Year with a new law that allows them to offer certain health benefits through qualified small employer health reimbursement arrangements (QSEHRAs) without facing a huge penalty.

President Obama signed the 21st Century Cures Act, to which the Small Business Healthcare Relief Act was added, on December 13, 2016. The bill comes during a time when small employers with fewer than 50 full-time equivalent (FTE) employees have had limited options when looking for the best individual health plans for their employees. Previously, under the Affordable Care Act (ACA), small employers had been prohibited from helping pay for employees’ individual health insurance through health reimbursement arrangements (HRAs), risking fines up to $36,500 per employee.

HRA fines under the Affordable Care Act

There was a time when HRAs were legal and they were extremely beneficial. HRAs for individual health insurance plans had historically been a useful tool for small employers who wanted to help employees pay for their out-of-pocket expenses.


Just 23 Percent of Small Businesses Expect Increased Sales This Holiday

The holiday cheer seems to be missing for small businesses.

Small Businesses Are Anticipating Slow Holiday 2016 Sales

A new survey reveals only 23 percent of small businesses are expecting an increase in sales this holiday season. That’s down 29 percent a year ago.

Businesses are Optimistic Overall

On a positive note however, Capital One’s latest Spark Business Barometer, has found despite the drop in sales expectations, the overall small business sentiment seems to be improving.

Forty-nine percent of business owners reported “good” or “excellent” business conditions in their area heading into 2017. That’s an increase of eight points compared to the first half of 2016.

“It is encouraging to see many businesses improving their outlook about the future, after a brief dip in confidence earlier this year. While concerns related to costs and regulations still exist, we are glad to see that optimism is on the rise,” said Buck Stinson, Head of Small Business Card at Capital One (NYSE:COF).


Your small business can afford a CTO. Here’s how

So you’re thinking about hiring a CTO, or chief technology officer, for your startup —or dreaming about it, at least. Having someone to focus on IT best practices, disaster recovery planning and the implementation of cloud technology so that you can focus on doing what you love would be an absolute dream —perhaps an unreachable one,you think.

The national average salary for a CTO is nearly $165,000, according to Glassdoor. What small business has that kind of money lying around? You’ve perusedrésumés of independent contractors, but hiring one seems risky. Who says they’ll perform? There is a safe, affordable happy medium, and it comes in the form of an MSP, or managed service provider, that can offer you the CTO services you need in an affordable, à la carte fashion, according to the information technology experts at Frontier IT in Colorado Springs.

Why do small and new businesses need CTOs? Why does outsourcing this position makes sense for so many start-ups? How can you arrange CTO services for your company? The experts at Frontier IT answer these questions.


 

Small Business Saturday

small-shopNovember 26, 2016, is Small Business Saturday.   More than 16 billion dollars were spent last year at small retailers across the nation according to the Small Business Administration (SBA) and this year many believe will be bigger.  If you are a small business, this holiday weekend is sure to provide you with the extra sales you were hoping for and the extra income many small businesses need.

For more about Small Business Saturday, follow the links below for more information.


8 Ways To Boost Sales Using Social Media This Small Business Saturday

Small Business Saturday, the day after Black Friday, was created to shift attention from big box stores to the smaller mom-and-pop shops offering carefully curated product selection and gift ideas you won’t find anywhere else. It’s a celebration of everything that makes small businesses special.

To take advantage of the spotlight being shone on Small Business Saturday on Nov. 26, 2016, make sure your business is leveraging social media to get the word out. Here are eight tactics to use:

1.Use The Hashtag #ShopSmall

On Facebook, Twitter and Instagram, use the hashtag #ShopSmall to allow customers to easily find information about your business and to alert them that you’re participating in Small Business Saturday. And use the hashtag yourself to search social media for other ideas for promoting your small business during this busy time of year.


Small Business Saturday is expected to be busier than ever

CLEVELAND, Ohio – Politicians and the Small Business Administration’s District director visited several small stores in Lakewood on Monday, a grass-roots marketing effort to bring attention to Small Business Saturday this weekend.

“We were in Lakewood to highlight Small Business Saturday which comes after Black Friday and before Cyber Monday because we want to encourage people to shop small this coming Saturday,” said Gil Goldberg, the SBA district director. “But we could have been in any town, city or village in Northern Ohio to illustrate the support that merchants in the community provide.”

Goldberg was joined by Congresswoman Marcy Kaptur and Lakewood Mayor Mike Summers.

Last year, Small Business Saturday packed a big punch to the U.S. economy: 95 million consumers shopped in small and local retailers and restaurants and spent $16.2 billion, nearly triple ($5.5 billion) what consumers spent  with small retailers in 2012, according to the U.S. Small Business Administration.

The shopping day was first started by American Express. The idea came about during the recession in 2009, and officially launched a year later. At the time, the nation was still recovering from the financial crisis, and eventually lost about 200,000 small businesses.


Rosenberry: Shop small business Saturday

Black Friday is almost here, which means the Christmas shopping season has officially begun.

More power to you if you want to fight the traffic and the crowds. But don’t forget: You also can get deals on Small Business Saturday — which happens just one day later.

In the spirit of the holiday, I wanted to scope out a small business that’s new to me, someplace I’ve never been; and I found the perfect place — a cute little craft store with a big heart.

Craft Bits & Pieces is located in Fairport’s Village Landing plaza. Unlike most places you may shop this holiday season, Craft Bits & Pieces’ sole purpose is a charitable one. It raises money for Perinton’s Senior Options for Independence, care management and transportation programs.

The shop relies on more than 50 volunteers to collect, sort, clean, package and shelve thousands of items donated every week. The shop has three part-time managers and is overseen by Joanne Haag, executive director of the Fairport/Perinton Senior Living Council.

True to its name, Craft Bits & Pieces is a crafter’s dream store, stuffed with fabric, notions, buttons, scrapbooking supplies, yarns, needles, dried flowers and more. Plenty of delights for non-crafters also line the shelves, including home decor items, glassware, jewelry, puzzles and books.


 

Retirement For The Small Business Owner

business (10)

Many small business owners work way past the time they can retire.  The reasons are simple:  They enjoy their business and the challenges they face day in and day out.  Many small business owners take an active role in their business even if the reins have been passed down to their business partners or their children. Financially, many small business owners are prepared.  Others do count on their retirement that they have set aside, but believe social security will provide some of the funds they need to live well during their retirement years.  If you are a small business owner and need help funding your retirement ,or don’t know where to start, follow the links below for more information.


Captain401 Raises $3.5 Million to Help Small-Business Employees Save for Retirement

Captain401 Inc. has raised $3.5 million in seed funding to help small businesses and startups give their employees retirement savings help similar to that of larger and deeper-pocketed employers.

The company’s site and service allows an employer to set up a 401(k) retirement savings plan for employees in minutes, without the paperwork, manual administration, repetitive data entry and high fees affiliated with traditional retirement plan providers like MetLife MET -0.47%, Fidelity, or Charles Schwab SCHW -2.45%.

And once employees enroll, it helps them set goals and automatically invest towards meeting them.

Investors in Captain401 include SoftTech VCSV AngelY CombinatorCrunch Fund,Slow VenturesSusa VenturesFundersClub and several individual angel investors including NerdWallet co-founder Jacob Gibson and Stripe Chief Technology Officer Greg Brockman.

Captain401 co-founder and Chief Executive Roger Lee said he was inspired to help small businesses extend a 401(k) plan to their employees while earlier working an advertising tech startup, PaperG, which is still in business.

“I’m an advocate of personal financial health, and it’s the right thing to help employees save for the future and on taxes,” he said. “But without a full-time HR person, accountant and the like, it took us years to offer a 401(k) benefit, even though that would be a basic part of an offer to employees from a larger company.”


Retirement planning steps for small-business owners

According to the Small Business Association web site, there are 28 million small businesses in America — and that number is growing. For many of these entrepreneurs, their business may be their single largest asset.

So what happens when it’s time to retire?

Often, the business owner may look to cash out of the business either by selling it or by passing it on to family members. In both instances, the business owner needs to have a succession plan in place well before he or she plans to retire.

Unfortunately, many business owners don’t have a written succession plan. According to the Financial Planning Association/CNBC Business Owner Succession Planning Surveyreleased in 2015, 78 percent of respondents said they plan to sell their businesses to fund their retirement, and that the proceeds are needed to fund 60 percent to 100 percent of their retirement needs. Yet, less than 30 percent actually have a written succession plan.

The goal of a succession plan is to allow an organization to continue to conduct business even in the event of a key individual’s departure — whether that departure is planned (such as through retirement) or unplanned. While business succession planning is critical to the survival and stability of any organization, it also is crucial to the retirement goals of millions of aging baby boomers.


 Small businesses could pool retirement plans under Obama proposal

President Barack Obama wants small businesses to help more Americans save for retirement.

One-third of American workers don’t have access to a retirement savings plan at work, and many of them work at small businesses. Only half of employees at businesses with fewer than 50 employees have access to a retirement plan through their employer, according to the White House.

As part of his upcoming budget plan, Obama wants to encourage more small businesses to offer retirement plans by making them easier to administer and providing tax credits to offset some of the costs.

His proposal also includes a new mandate for employers to make part-time workers eligible for their retirement plans. Workers who have worked for at least 500 hours per year for a company for three years would be eligible for this benefit.

This mandate is opposed by the National Federation of Independent Business.

“Many small businesses have a handful of full-time employees and larger part-time workforce,” said NFIB Research Director Holly Wade. “If they’re forced by the government to offer retirement benefits to everyone, some may very well discontinue the plan altogether. That would be a classic unintended consequence.”


Success Isn’t a Solo Act

 business (11)No matter how you feel about how he left, it’s good for Akron and Cleveland to have him back – he, of course, is LeBron.  And no matter how you feel about who’s the greatest basketball player of all time, there’s no denying he’s one of the elite.  It’s his emphasis on teamwork, among other things, that’ll get him into the Hall of Fame and maybe help him reach his vision of being the first billionaire athlete.

LeBron knows his goal of winning another championship will be achieved with teamwork, “I just bring the determination to win.  Me being an unselfish player, I think that can carry on to my teammates.  When you have one of the best players on the court being unselfish, I think that transfers to the other players.”

Great leaders understand their success is the result of other’s dedication, inventiveness and enthusiasm, as well as their own efforts.  But, in the United States we tend to downplay the concept of joint effort.  We put a lot of importance on the ideas of individualism and self-determination, concepts which have served us well.

However, these ideals can create problems when ineffective people become too enamored with their own achievements and take too much credit for their successes.  We all know people who were born on third base and go through life thinking they hit a triple (Barry Switzer).   Effective leaders know they deserve some of the praise, but definitely not all or even most of it.

They know their success comes from people showing up for work day after day and efficiently going about the business of doing business – even when their kids are sick or they had to get up early to shovel out the driveway.  A smart manager knows the employees should get credit for the company’s accomplishments; they’re the ones doing the work of making his vision a reality.

The true genius of effective leadership is to recognize implementing his vision isn’t just his responsibility.  He knows that achieving his goals rests on his ability to seek out and listen to ideas from everyone in the company, it’s a group effort.  A person’s success isn’t a solo act, except in the minds of narcissists.  It’s the result of good fortune, hard work, talent and a host of other people.

 


Can Lousy Managers be Changed?

business (10) There are a lot of lousy managers, everyone has met them, worked with them and worked for them.  They can create havoc in a workplace, particularly in a small business where their impact is profound.   Many businesses have closed due to incompetent managers.  Because of their influence it’s vital for their supervisors to take responsibility and evaluate the situation – can they be turned into good managers?  The answer is yes, maybe and no.

Yes – some lousy managers can be turned into good ones.  Their poor management skills are usually not their fault.  They were never taught how to be effective and are doing the best they can.   They’re eager to learn, motivated to grow and respond to training and mentoring.  They can be good managers, they can be changed.

Maybe – some lousy managers can be turned around.  These managers know that they’re not doing the best they can.  But, they don’t change because they haven’t been told directly and honestly that they’re doing a poor job, subtle hints don’t work.  Nor, have they had to suffer the penalties of being a lousy manger.

Unfortunately, human nature is such that many people give the least amount of effort until they are forced to do otherwise.  The longer they’re allowed to get away with harmful behavior the more they’ll do it.  When appropriately confronted with facts and consequences, they’ll respond and change with direct supervision, training and an action plan.

No – some lousy managers can’t be saved.  They were unsuited to or ambivalent about being a supervisor from the start and never committed to the position.  Or they may have been adequate at one time, but now don’t care.

No matter the reason, no amount of supervision, training or disciplinary action will help them be a good manager.  No one can make them care about themselves, the company or the employees.  They’re either unwilling or unable to change and have to be let go.

Lousy managers will always be around and some will change, others might change and a few won’t change.  It’s up to their supervisors to recognize which type they’re dealing with and take the appropriate action.  After all, it may save the company.


Ohio News And Other topics

business (3)The high cost of insurance has been the reason why 41 million Americans were uninsured in 2013. Most recent numbers suggest that the Affordable Care Act has reduced the number of uninsured people in this country. Businesses across the nation were not only apprehensive about the costs, but were hesitant to make changes before they absolutely had to. News about this and other topics happening in Ohio are below. Read more by following the links.


Less angst over health care at small businesses

NEW YORK (AP) — Small business owners are less angst-ridden about health care than you might think.

Health care costs are in second place among owners’ major concerns in a survey released Thursday by Bank of America. Seventy-two percent cited health care costs as a big concern, down from 74 percent in a similar survey in the spring. The No. 1 concern was the effectiveness of government leaders, cited by 74 percent versus 75 percent in the spring.

Owners are less worried about health care now that they’ve seen what insurance under the health care law looks like and costs. Uncertainty about the law had intensified owners’ concerns. And surveys taken before the new insurance began selling last year showed owners were extremely anxious about whether the law would continue to drive premiums higher.


EPA Announces Support For Small Businesses To Bring Green Technology, Innovative Research To Marketplace

U.S. Environmental Protection Agency (EPA) Administrator Gina McCarthy announced recently nine awards in eight states for small businesses to help them bring innovative green technologies to the marketplace. EPA Administrator Gina McCarthy held a press call to announce the awards and reiterate the agency’s commitment to strengthening economic growth, supporting sustainable businesses, and combating the impacts of climate change.

“The small businesses receiving awards today are innovating affordable, energy efficient technologies that are strengthening our economy and building a low-carbon future while bringing a unique vision for addressing complex environmental issues like reducing harmful emissions to create a cleaner environment and enhancing recycling processes,” said EPA Administrator McCarthy. “When we invest in research and innovation, that return on investment builds a healthy economy and a healthy environment for all of us.”

Administrator McCarthy announced almost $3M in funding to nine small businesses through the agency’s Small Business Innovation Research (SBIR) program. She was joined on a press call by David Levine of the American Sustainable Business Council and two SBIR awardees, John Rich of Nashville-based National Recovery Technologies, LLC., a small business that produced a low cost technology to recycle electronics; and Carol Ann Wedding, president of Imaging Systems Technology, a small business that developed a highly efficient, versatile water purification system, based in Toledo, Ohio.


Hispanic biz summit highlights Ohio’s growing minority business sphere

About 180 people converged on Wright State University’s Nutter Center on Monday for the Amigos Latinos Business Summit, a push to promote the local Latino business community as young minority entrepreneurs look to grow their businesses in Dayton — and local and state agencies look for more such businesses to work with.

The event featured classes on starting and growing a business and working with local and state agencies, as well as an expo to give local Hispanic companies a chance to connect with students and job seekers, as well as each other.

Tony Ortiz, Wright State’s associate vice president for Latino Affairs, hopes to make the event a yearly gathering.

“A lot of the Latino population is headed to places like Florida, but they still have family in Ohio,” Ortiz said, “We hope that in building some opportunities and promoting the business here, we can bring some of that workforce back.”


Want to Sound Smart? Don’t Use Buzzwords

business (11)One of the main uses of communication is to convey meaning, emotion and information to others.  People also attempt to use language to create and form the image they’d like others to have of them.  It happens every day, in many different ways, through a variety of mediums – sometimes successfully, but often times not.

This is true for both personal and business communication.  In business the words you choose to use reveal a great deal about yourself to others, both professionally and personally.  Along with appearance, language is fundamental in creating the image people form about you.

Words provide structure and meaning for your thoughts, beliefs and ideas. The terminology you choose, how you say it, and to whom you say it gives clues about your: level of education, actual knowledge on the subject, comfort level with the current circumstances, job satisfaction, commitment to the product or service, state of mind and outlook on life.

Because other’s perceptions of us are so closely tied to language it’s a big mistake, in a business setting, to use buzzwords incorrectly or that are old and out-dated.  They’re also often used – both unintentionally and intentionally – to complicate rather than simplify issues.  Everyone has been in a meeting, read an email, or talked with a coworker where this happened, resulting in an unfavorable impression of the person.

Many people use buzzwords to try to sound smart, which only gives the impression that they don’t know the topic or are unconfident in addressing it.  They’re also regularly used by people who’re insincere and just “BSing”.  When used incorrectly or excessively buzzwords can do serious damage to your reputation and creditability.

This is particularly true if the business communication is written.  If you’re using buzzwords to impress or cover up a lack of knowledge, but don’t know what you’re talking about, it’s easier for others to see the mistakes and misusages in writing.  And once it’s in writing it’s there forever for anyone to see and mock.

Clear, simple and concise communication will make you sound like you know what you’re talking about, not buzzword filled sentences.  So, the key takeaway here is to pivot your strategy by finding bandwidth to hack and gameify your wheelhouse through synergy.  Or not.


Ohio’s Economy

business (5)Election Day is right around the corner and candidates are eager to tell you that Ohio is better off today than it was a year ago.  The economy is doing better thanks to their diligent work, astute maneuvers, and their hard work, etc. etc……..Before you cast your vote, here are some statistics that while they may not help you voting, may give you a clue as to the state of the economy.  The United States unemployment rate last September 2013 was 7.2% while this September 2014 is 5.9%. In 2009 when President Obama took office the economy had reached a 10% unemployment rate (Oct. 2009). The Ohio Unemployment rate today is 5.6% compared to 5.7% last month, and 7.4% last year. So, are we doing better? Is the economy mending? Are the taxes we pay now higher now than they were last year? Follow the links below for more information about the state of Ohio’s economy.


OHIO SMALL BUSINESSES Tax cut goes largely unclaimed

COLUMBUS
A tax cut for small business-owners in Ohio hasn’t been claimed as much as expected, leading some to shell out hundreds of millions in taxes that state law didn’t require them to pay.

Republicans including Gov. John Kasich have promoted the tax deduction as a way to help small businesses expand. Owners could take a 50 percent tax deduction on up to $250,000 of income for 2013.

The Columbus Dispatch reported that just 379,000 business filers took the tax deduction as of Oct. 19. That’s roughly half of the 717,000 filers the state’s Department of Taxation anticipated when the GOP-dominated Legislature passed the tax break in June 2013.

The newspaper reports that those business filers saved $287 million in income tax. That’s below the $533 million in projected savings. The average filer — those entities whose profit and income are one in the same — saved about $760.


Ohio small businesses paid way more income taxes than they had to last year

Ohio small businesses paid hundreds of millions of dollars in income taxes they didn’t have to, according to a story in the Columbus Dispatch.

Last year, Ohio business owners could receive a 50 percent tax deduction on up to $250,000 of income.

About 379,000 tax filers took the credit out of the 717,000 filers the state’s tax department thought could do so.

Those businesses saved $287 million of the $533 million the state believed could be saved.


Smaller businesses in Ohio turn cautious

Owners of small and medium-size businesses in Ohio are growing more cautious about the outlook for their sales and profit in coming months.

Just 39 percent of the business owners expect sales to increase in coming months, and only 29 percent predict a higher profit, according to PNC Bank’s semiannual survey of business owners released yesterday.

Both numbers are lower than the results of the spring survey and the one taken a year ago.

At the same time, though, the survey found that 82 percent of business owners are optimistic about their company’s prospects over the next six months. That percentage is consistent with previous surveys.

The seemingly contradictory results reflect an Ohio economy that is growing more slowly than the national economy, PNC economist Mekael Teshome said.


Holiday Party = Strategic Opportunity

business (1)The company Christmas party has mostly been replaced by the company Holiday party.  Some companies are holding the Holiday party as early as the beginning of November.  Regardless of when it’s held it isn’t too early to start planning your strategy, because a company party is not a traditional party.  It’s a networking event, one you should take full advantage of.

According to various surveys managers say 15% – 25% of employees have limited their career growth because of inappropriate behavior at company functions.  An additional percentage may not have limited their growth, but they behaved poorly enough that their lack of judgment was noted and remembered.  Most people who’ve been to a company party have a cautionary tale about someone’s bad behavior and the posted pictures to prove it.

Be smart and make sure those stories and pictures aren’t about you.  Recognize and treat your company’s Holiday party as a strategic opportunity to advance your career.  Do your due diligence and develop a strategy to get positive recognition.  Here are a few tips to follow, which will help you.

Don’t drink – Remember, this is a work function you’re using to advance your career and you don’t drink on the job.

Don’t eat – It’s inventible, just when the CEO is free for you to make your move your breath smells like garlic, something is in your teeth and you’re unsuccessfully trying to juggle a used plate, soiled napkin and dirty utensils.

Don’t complain – A Holiday party is the time to be positive, appreciative and socially engaging.  People respond to genuine appreciation, not kissing up, of a job well done.  With the information you gathered use specific examples to highlight other’s and the company’s successes.

Don’t talk too much – You finally have a chance to meet the VP you’ve wanted to meet, don’t waste the opportunity by talking about your dog.  Plan on having a couple of things to say and ask, but let her do most of the talking.  People love to talk about themselves, learn to facilitate it.  Studies show that people who’re good listeners are perceived as knowledgeable and accomplished.

Social intelligence is vital for advancement in most workplaces.  Be smart and use the Holiday party as a networking opportunity to showcase your social skills.  Arrive on time, stay until the end and make the effort to speak to as many people as possible.  The adage – it’s not what you know, but who you know – is old, but still true.  Don’t ever doubt it, someone in the room is noticing.